Why Choose Zoey?
New insights when extending your customer journey
Every customer is different, every feedback - whether positive or negative - has tremendous value for your business.
Zoey captures every touchpoint of every active customer and provides these as real-time analytics to your business users.
We enable you to swiftly respond to any customer enquiry when the arise and typically this leads to greater customer satisfaction.
In addition to real time analytics, we provide reporting and predictive insights on various important Key Performance Indicators relevant to your business.
Optionally, Zoey delivers marketing campaigns, high quality leads and follow-ups on any segment your business requires.
Zoey helps businesses to overcome challenges in the customer acquisition and margin performance.
Zoey advocates your customer journey and offsets the costs relative to your new Customer Acquisition.
Zoey enables additional up and cross-sell opportunities while they are at their holiday destination. An overlooked window of opportunity in their journey when significant purchases are made.
Delivering a true customer experience
No technology will ever replace humans. Without human contact, no conversation will ever be the same.
Many other industries have adopted principles of delivering true customer experiences and now is the time to adopt the principle of real communication.
Zoey blends the latest technology with the highest and most personal level of interaction between a business and an active customer. With Zoey, you will find many returning customers while gaining more insights, customer loyalty, and of course an increased budget from the clients.